Terms of service
Last updated: March 2026
This website is operated by Getting Clean CIC. Throughout this document, "we", "us" and "our" refer to Getting Clean CIC. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using the site.
Our store is hosted on Shopify Inc., which provides the ecommerce platform through which we sell our products.
1. Use of This Site
- You must be of legal age in your jurisdiction to use this site and make purchases.
- You may not use this site or our products for any unlawful or unauthorised purpose.
- You must not transmit malicious code, viruses, or anything of a destructive nature.
- We reserve the right to refuse service to anyone at any time.
- A breach of any of these Terms will result in immediate termination of your access to our services.
2. Products & Pricing
- Product descriptions and images are as accurate as reasonably possible, but we cannot guarantee complete accuracy of colours or display.
- Prices are subject to change without notice.
- We reserve the right to limit quantities, discontinue products, or restrict sales to certain regions at our discretion.
- We reserve the right to cancel or refuse any order, and will make reasonable efforts to notify you if this occurs.
3. Subscriptions
- Subscription orders are governed by our Subscription Policy, which forms part of these Terms.
- By activating a subscription, you agree to recurring charges at your selected frequency until you cancel.
- You may cancel, pause, or modify your subscription at any time through your account portal, subject to the terms outlined in our Subscription Policy.
4. Returns & Refunds
- Our returns and refunds process is governed by our Returns Policy, which forms part of these Terms.
5. Accuracy of Information
- We make reasonable efforts to ensure information on this site is accurate and up to date, but we do not guarantee it.
- We reserve the right to correct errors, update pricing, or amend content at any time without prior notice.
- This includes the right to adjust or cancel an order where pricing or product information was displayed incorrectly.
6. Third-Party Links & Tools
- Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site.
- We may provide access to third-party tools on an "as is" basis. Use of such tools is at your own risk.
7. User Submissions
- Any feedback, ideas, or other content you submit to us may be used by us without restriction or compensation.
- You are responsible for ensuring any content you submit does not infringe third-party rights or violate any laws.
- We reserve the right to remove any content we deem unlawful, offensive, or otherwise objectionable.
8. Personal Information
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.
9. Disclaimer & Limitation of Liability
- We do not guarantee that use of our service will be uninterrupted, error-free, or completely secure.
- Our products and services are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.
- To the maximum extent permitted by UK law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
- Nothing in these Terms limits our liability for death, personal injury, or fraud caused by our negligence, or any other liability that cannot be excluded under UK law.
10. Indemnification
You agree to indemnify and hold harmless Getting Clean CIC, its employees, and service providers from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised date. Continued use of the site following any changes constitutes your acceptance of the updated Terms.
13. Contact
For any questions about these Terms, please contact us at:
Getting Clean CIC
Unit G3 Wyther Green, Wyther Park Industrial Estate, Leeds, England, LS5 3AR
